Frequently Asked Questions
Once payment is confirmed a link will be sent or you will be redirected automatically to the link to download the App.
It can be downloaded on a computer system with windows or Linux operating system. That is compliance with internet server standard.
It is easy to use, once downloaded follow the prompt for the setup and configuration.
You can always change password from the settings.
The license needs to be renewed every 24months.
Uninstall the app from your computer.
This can be seen on the settings.
The app does not need to be installed in all the systems. Once it is installed at the central server that connects to the internet, where all the internet facilities and local area network (LAN) is connected. Then I can monitor the network from there.
The customer service is a 24/7 center to give all the support needed
Our app policy complies with the international standard on data protection and we do not collect data from the customer for any use.
The App requires permission to access the server because that the basic system it will be working on.
Contact us on our official email info@matserdigitventures.com
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Contact us for any questions you might have.
